> For the complete documentation index, see [llms.txt](https://docs.bogos.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bogos.io/quick-start-guide/uninstall-or-turn-off-bogos.md).
# Uninstall or Turn off BOGOS
{% hint style="info" %}
Before proceeding, we recommend **contacting our support team** for a better guidance.
{% endhint %}
## Before turning off or uninstalling BOGOS
Before that, please ensure:
* All related orders are fulfilled.
* **All offers are turned off.** If the option “Delete gift products after turning off offers” in Settings isn't enabled, you must manually delete all offers instead.
## 1. Turn off app status
To turn off the app status:
1. Open BOGOS app
2. Navigate to Settings > General > Click Disable
3. Turn off app embed > Save
## 2. Uninstall
{% hint style="warning" %}
Resetting the app will clear all data associated with BOGOS and **can't be reversed**.
{% endhint %}
To avoid unexpected issues, please reset the BOGOS app to remove all app code and cloned gift products before uninstalling:
1. Open BOGOS app
2. Navigate to Settings > Reset app data > Reset app
3. Uninstall BOGOS app from your Shopify admin.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://docs.bogos.io/quick-start-guide/uninstall-or-turn-off-bogos.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
